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Shipping policy

At CUDIS, we are committed to delivering your wellness technology to your doorstep as quickly and safely as possible. Please review our shipping guidelines below to understand how your order is handled.

1. Shipping Rates & Costs

We strive to keep our shipping simple and affordable.

  • Free Shipping: Available on all orders over $100.

  • Standard Shipping: A flat fee of $10 applies to all orders under $100.

2. Delivery Range

We currently ship to a wide range of global destinations. If your country is listed below, we can get a CUDIS ring to you:

Region

Countries

North America

United States, Canada, Mexico

Europe

United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland

Asia & Pacific

Japan, South Korea, Hong Kong, Singapore, Taiwan, Malaysia, Philippines, Thailand, Vietnam, Australia, New Zealand

Other Regions

Brazil, Colombia, Russia

 

3. Shipping & Delivery Estimates

Once your order is processed, the following estimated delivery times apply:

  • United States: 3 – 7 business days.

  • International (all other listed countries): 15–30 business days.

Note: Delivery times are estimates and may vary due to external factors like customs processing or local carrier delays.

4. Order Changes

We move fast to get your order out the door!

  • Eligibility: Changes to your order (such as address updates or ring size adjustments) are only allowed if the package has not yet been shipped or entered the processing stage.

  • How to request: If you need to make a change, please email our support team immediately at support@cudis.xyz.

5. Damaged or Deformed Packages

Your CUDIS ring is a precision instrument, and we want it to arrive in perfect condition.

  • Action Required: If your package arrives visibly damaged, crushed, or deformed, please do not sign for or open the package.

  • Next Steps: Reject the delivery if possible and contact our support team at support@cudis.xyz immediately so we can resolve the issue with the carrier and send you a replacement.

6. Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's journey via our carrier's website.

Questions?

Our team is here to help. Reach out to us at support@cudis.xyz for any shipping-related inquiries.